Last updated: September 23, 2026

Return & Refund Policy

This Return & Refund Policy explains how cancellation requests, booking changes, and refunds relating to travel bookings made through Roamdeals are handled.

Roamdeals is operated by Roam-Deals

The PDF requires this page to explain how cancellations, changes, and refunds work for bookings made through Roamdeals.

Booking Cancellations

If you need to cancel a booking, please contact Roamdeals as soon as possible using the contact information provided below.

Cancellation eligibility may depend on the specific travel package, accommodation, experience, booking date, travel date, and any applicable conditions communicated during booking.

Booking Changes

Requests to change travel dates, accommodation, activities, traveler information, or other booking details should be submitted as soon as possible.

Requested changes may be subject to availability and any conditions associated with the applicable travel service.

A requested change is not confirmed until Roamdeals or the relevant travel provider confirms it.

Refund Eligibility

Refund eligibility depends on the terms applicable to the specific booking.

Before confirming a booking, customers should review the cancellation and refund information associated with the selected travel package or service.

Where a booking is described as non-refundable or subject to specific cancellation conditions, those conditions should be communicated before booking.

Third-Party Travel Services

Some bookings may include hotels, tours, attractions, activities, or other services supplied by third-party travel providers.

Where applicable, cancellation or refund eligibility may also depend on the conditions associated with those services.

Refund Requests

To request a refund, please contact Roamdeals and provide sufficient booking information for the request to be identified and reviewed.

We may request relevant information such as your name, contact details, booking reference, and the reason for the request.

Refund Processing

If a refund is approved, the customer should be informed of the applicable refund process and expected processing information.

Actual timing may also depend on the original payment method or payment provider.

Booking Confirmation and Policy Information

Customers should receive booking confirmation after a successful booking.

Package pages should also provide a clearly placed link to this Return & Refund Policy near the Book Now or Get a Quote area where applicable, as required by the website specification.

Contact Us

For cancellation, booking-change, or refund questions, contact:

Evergreen Escapes, LLC
Trading as: Roamdeals
701 S Lander St
Seattle, WA 98134-2008
United StatesEmail: [email protected]